Ibn Saud values your trust and wishes you an enjoyable shopping experience.

Please see the terms and conditions.

General conditions:

1- In order for the goods to reach you correctly, the data you entered in your customer account must be correct: your name, email, phone number, and address.

2- We guarantee the confidentiality of your data registered with us.

3- The prices on the website are final and non-negotiable except in the case of announced discounts.

4- Pay the full amount when purchasing any product by choosing the available payment methods.

5- In case of a problem with the final product, the product will be returned, examined, and the customer’s request and desire will be considered.

6- Discounts and codes cover products that do not have prior offers.

7- We ensure that our products reach you without any errors, and we are not responsible for any damage to the goods during the shipping process.

Exchange and return policy:

1. The return or exchange is due to a defect in the product. This does not include the customer’s delay in receiving the shipment from the shipping companies or a defect resulting from the shipping companies.

2. Return and exchange requests must be submitted within 48 hours from the date of receiving the product by submitting a request via customer service on WhatsApp.

3. Contains   Images showing the problem, in addition to the order number and customer contact information.

Terms of exchange and return:

1. All returned products must be in good condition, with original tags and packaging.

2. It must be within 48 hours of receiving the product.

3. The goods must be shipped refrigerated.

4. Returns are not accepted after shipping or if the customer does not wish to receive the product.

Exchange and return method:

1- Contact us by calling Ibn Saud’s customer service via WhatsApp 0563461192 Administration

/0565175703///0564469106///0562772915

2- We will provide you with the full address of Ibn Saud to return the products to us.

3- After verifying that the products have arrived in good condition, the product will be replaced or the amount will be returned to your account within a maximum period of 14 days.

Thank you for your interest in knowing the site's policies and terms .